$24.95
In Getting Naked, Pat Lencioni unveils a revolutionary approach to client service that yields uncommon levels of trust and loyalty. Pat challenges service providers to be completely transparent and vulnerable with clients in order to overcome the three fears that ultimately sabotage client allegiance. Written for internal or external consultants, financial advisors or anyone serving long-term clients, Getting Naked will provide powerful, actionable tools to help readers overcome the three fears and gain a real, lasting competitive advantage.
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Naked service requires the provider to be vulnerable—to embrace uncommon levels of humility, selflessness and transparency for the good of the client. Client loyalty and trust are achieved by overcoming the three fears.
Download our free tools and resources that will supplement your understanding of the getting naked model.
